Effective Date: September 24, 2026 Operator: Flaeti Inc., a Delaware corporation
These Terms of Service ("Terms") are a legally binding agreement between you and Flaeti Inc., a Delaware corporation ("Flaeti," "we," "us," or "our"). They govern your access to and use of the Flaeti application and related services (the "Platform").
By creating an account, or by accessing or using the Platform, you agree to these Terms, our Privacy Policy, and our Law Enforcement Guidelines. If you do not agree, do not create an account or use the Platform.
Please read Section 15 (Dispute Resolution) carefully. It contains an agreement to arbitrate disputes and a class action waiver, and it gives you the right to opt out within 30 days.
2.1 Age. You must be at least 18 years of age to create an account or use the Platform. By using the Platform, you represent that you are at least 18. Any account found to be held by a person under 18 will be terminated.
2.2 Legal Capacity. You represent that you have the legal capacity to enter into a binding agreement, that you are not barred from using the Platform under applicable law, and that your use of the Platform will comply with all applicable laws and regulations.
2.3 Device Requirements. Flaeti requires a device running Android 12 (API level 31) or higher. Devices running earlier versions of Android cannot install or use Flaeti.
2.4 Business Users. If you use the Platform on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms, and these Terms apply to that entity as well as to you.
3.1 Overview. Flaeti is a private communication and controlled-sharing service. Users establish mutual connections and exchange end-to-end encrypted messages and content through two contexts: Personal and Business.
3.2 Connections. Connections on Flaeti are mutual. You may communicate and share only with users with whom you have an established connection.
3.3 Controlled Sharing (SHOW, LEND, GIVE). When you share an item, you choose a sharing type that governs what the recipient may do with it:
Recipients agree to respect the sharing type selected by the sender. The limits of what the Platform can enforce are described in Section 4.3.
3.4 Changes to the Platform. Flaeti may modify, suspend, or discontinue any feature or the Platform itself at any time, with reasonable notice where practicable. Flaeti does not guarantee uninterrupted or error-free access to the Platform.
4.1 End-to-End Encryption. Message content and shared items are encrypted on the sender's device and can be decrypted only on the recipient's device. Decryption keys are held on users' devices and are not available to Flaeti. Flaeti cannot read your messages or access the content of items you share.
4.2 Consequences of E2EE. Because Flaeti does not hold your keys, Flaeti cannot recover message or shared-item content for you. If you lose your device, uninstall the app, reset your device, or otherwise lose access to your keys, content may be permanently unrecoverable. You are responsible for your device, your credentials, and any choices you make about your data. Flaeti is not liable for loss of content resulting from loss of keys or devices.
4.3 Sharing Types Are Not a Guarantee Against Copying. The SHOW, LEND, and GIVE sharing types are permissions set by the sender and supported by technical controls in the Platform. They cannot prevent a recipient from copying, photographing, screenshotting, recording, memorizing, or otherwise retaining what they can see, and they cannot control what a recipient does outside the Platform. Flaeti does not guarantee that recipients will comply with the sharing type you select or that technical controls will prevent all unauthorized access or reproduction. Do not share anything through the Platform that you are not prepared to have a recipient retain. Flaeti is not liable for a recipient's violation of a sharing type.
4.4 No Content Monitoring. Flaeti does not and cannot review the content of encrypted communications or shared items and is not responsible for content that users create, send, or share. Flaeti may act on information available to it, such as account-level information and user reports, as described in Section 7.
4.5 Device Security. The protection E2EE provides depends on the security of your device. Rooted, jailbroken, or compromised devices, outdated operating systems, and malicious software may undermine that protection. You are responsible for keeping your device and operating system reasonably secure.
5.1 Registration. You must provide accurate and complete information when you create an account and keep it up to date.
5.2 Security. You are responsible for the confidentiality of your account credentials and for all activity under your account. Notify Flaeti immediately at legal@flaeti.com if you become aware of unauthorized use of your account. Flaeti is not liable for loss or damage arising from unauthorized use of your account resulting from your failure to keep your credentials secure.
5.3 One Account. Personal users may hold one Personal account. You may not create an account on behalf of another person without their express authorization.
5.4 Account Deletion. You may delete your account at any time through the application or by contacting privacy@flaeti.com. Flaeti will handle your data upon deletion as described in the Privacy Policy.
6.1 Business Accounts and Roles. A Business account is an organizational account with its own identity, separate from any Personal account. Business accounts have three roles: Owner, Admin, and Member. Users holding these roles are subject to these Terms.
6.2 Authority and Responsibility. The person who creates a Business account represents that they have authority to bind the business to these Terms. The business is responsible for all actions taken by its Owners, Admins, and Members on the Platform, including their compliance with these Terms and applicable law. Flaeti is not liable for any action or omission of any Owner, Admin, or Member.
6.3 Administrator Controls. Depending on their role, Owners and Admins may invite, promote, demote, and remove Members, transfer ownership of the Business account, edit the Business profile, and configure the Business account's Sharing Policy. If you join a Business account, you acknowledge that these controls apply to you and to your Business connections, and that being removed or having your role changed may change or end your access to the Business account and its connections.
6.4 Sharing Policies. A Sharing Policy determines which roles may use SHOW, LEND, and GIVE within the Business account and may set a maximum lending period. Sharing Policies are the business's responsibility. Flaeti provides the configuration capability but does not design, review, approve, or validate any business's Sharing Policy, and the business is solely responsible for ensuring that its Sharing Policy complies with applicable law and these Terms.
6.5 Audit Log. Business accounts include an audit log that records account-level events such as connection establishment, connection termination, and Sharing Policy changes. The audit log does not record message content or the content of shared items. The business is solely responsible for its use of audit log information, including compliance with applicable employment, privacy, and electronic monitoring laws and any notice or consent requirements owed to its Members. Flaeti is not responsible for the business's use of that information.
6.6 Membership Management. The business is responsible for managing Member access, including promptly removing Members who leave the organization or change roles.
6.7 Relationship Between Business and Members. Flaeti is not a party to any relationship or dispute between a business and its Members or employees.
6.8 Fees. Business accounts are currently available without charge. If Flaeti introduces paid Business plans, they will be governed by a separate Business Subscription Agreement or subscription terms presented at the time of purchase. See Section 8.
7.1 Permitted Use. You may use the Platform only for lawful personal or authorized business communication and sharing in accordance with these Terms.
7.2 Prohibited Conduct. You agree not to:
Reporting a security vulnerability to legal@flaeti.com in good faith is not a violation of these Terms.
7.3 Sharing Type Compliance. Violating a sender's sharing type is a material violation of these Terms and may result in immediate account termination.
7.4 Reports and Enforcement. You may report violations of these Terms to legal@flaeti.com. Flaeti may investigate reports and may suspend or terminate accounts on the basis of account-level information and reports, even though Flaeti cannot view encrypted content. Flaeti will report to appropriate authorities where required by law, and responds to legal process as described in the Law Enforcement Guidelines.
8.1 Free Service. The Platform is currently available to Personal and Business account holders without charge. Flaeti reserves the right to introduce, modify, or discontinue fees and free features at any time.
8.2 Paid Plans. If Flaeti introduces paid plans, pricing, billing, renewal, and cancellation terms will be presented to you at the time of purchase or set out in a separate agreement, and Flaeti will update its Privacy Policy before activating any payment processor. Fees will not be charged without your prior agreement to the applicable terms.
9.1 Flaeti's Property. The Platform, including its software, design, features, sharing model, trademarks, logos, and all content created by Flaeti, is owned by or licensed to Flaeti Inc. and protected by applicable intellectual property laws. Nothing in these Terms transfers any ownership interest in the Platform to you. FLAETI and related names and logos are Flaeti's marks, and no license to use them is granted except as needed to use the Platform.
9.2 Limited License. Subject to your compliance with these Terms, Flaeti grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform for your personal or authorized business purposes. This license does not include the right to sell, resell, or otherwise commercially exploit the Platform.
9.3 Your Content. You retain ownership of the content you create and transmit through the Platform. You grant Flaeti a limited, non-exclusive license to store and transmit your content, in encrypted form, solely as necessary to provide the Platform. This license does not give Flaeti any ability to read encrypted content.
9.4 Your Right to Share. When you share content, you represent that you have the right to share it under the sharing type you select and that sharing it does not violate any third-party intellectual property, privacy, or contractual right.
9.5 Feedback. If you give Flaeti feedback, suggestions, or ideas about the Platform, you grant Flaeti a perpetual, irrevocable, royalty-free license to use them for any purpose without compensation or attribution.
9.6 Third-Party and Open-Source Components. Certain components of the Platform are provided by third parties or under open-source licenses. Those components are governed by their own license terms, which apply in place of Section 9.1 to the extent they conflict.
10.1 Privacy Policy. Your use of the Platform is governed by Flaeti's Privacy Policy, available at flaeti.com/privacy and incorporated into these Terms by reference. In the event of conflict between these Terms and the Privacy Policy regarding data practices, the Privacy Policy controls.
10.2 Law Enforcement. Flaeti's response to law enforcement requests and legal process is governed by its Law Enforcement Guidelines, available at flaeti.com/law-enforcement and incorporated into these Terms by reference. Because of Flaeti's E2EE architecture, Flaeti cannot produce the content of encrypted communications in response to legal process.
10.3 Security. Flaeti implements commercially reasonable technical and organizational measures to protect your data. No security system is impenetrable, and Flaeti does not guarantee absolute security or that unauthorized access will never occur.
10.4 International Users. If you access the Platform from outside the United States, you acknowledge that your data will be transferred to and processed in the United States as described in the Privacy Policy.
Flaeti uses third-party infrastructure providers to operate the Platform, as described in the Privacy Policy. Flaeti takes reasonable steps to ensure those providers maintain appropriate data protection standards, but is not responsible for the practices, availability, or security of any third-party service. Your use of your device platform and app store (such as Android and Google Play) is subject to their own terms and policies. Reference to any third-party service is not an endorsement.
THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND UNINTERRUPTED OR ERROR-FREE OPERATION, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
FLAETI DOES NOT WARRANT THAT ANY MESSAGE OR SHARED ITEM WILL BE DELIVERED, ACCURATE, OR TIMELY, THAT THE PLATFORM WILL MEET YOUR REQUIREMENTS, OR THAT ANY SHARING TYPE WILL PREVENT UNAUTHORIZED ACCESS TO OR REPRODUCTION OF CONTENT. NOTHING ON THE PLATFORM IS LEGAL, FINANCIAL, MEDICAL, OR OTHER PROFESSIONAL ADVICE.
13.1 Exclusion of Damages. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FLAETI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE PLATFORM, EVEN IF FLAETI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
13.2 Cap on Liability. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FLAETI'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE PLATFORM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO FLAETI IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE OR (B) ONE HUNDRED DOLLARS ($100.00).
13.3 Specific Exclusions. WITHOUT LIMITING THE FOREGOING, FLAETI IS NOT LIABLE FOR LOSS OF CONTENT RESULTING FROM LOSS OF DEVICES OR KEYS, FOR A RECIPIENT'S VIOLATION OF A SHARING TYPE, OR FOR THE ACTIONS OF ANY OTHER USER, BUSINESS ACCOUNT OWNER, ADMIN, OR MEMBER.
13.4 Essential Basis. YOU ACKNOWLEDGE THAT THESE LIMITATIONS ARE AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND FLAETI AND THAT FLAETI WOULD NOT PROVIDE THE PLATFORM WITHOUT THEM.
13.5 Jurisdictional Limits. Some jurisdictions do not allow certain exclusions or limitations of liability. In those jurisdictions, the exclusions and limitations above apply to the fullest extent permitted by law. Nothing in these Terms limits liability that cannot be limited under applicable law.
To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Flaeti Inc. and its officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to:
If you use a Business account, the business also agrees to indemnify Flaeti on the same terms for the actions of its Owners, Admins, and Members, its Sharing Policy configuration, its use of audit log information, and any claim by a Member or employee arising from the business's administration of the Business account.
15.1 Governing Law. These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles. The Federal Arbitration Act governs the interpretation and enforcement of Section 15.3.
15.2 Informal Resolution. Before starting any formal proceeding, you agree to contact Flaeti at legal@flaeti.com with a written description of the dispute and your requested resolution, and the parties will attempt in good faith to resolve the dispute for 30 days from the date of that notice.
15.3 Binding Arbitration. If informal resolution fails, any dispute arising out of or relating to these Terms or the Platform will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA"), under its Consumer Arbitration Rules where you are an individual and its Commercial Arbitration Rules where you are a business or organization. The arbitration may be conducted by videoconference, telephone, or written submissions; if an in-person hearing is required, it will be held in the county where you reside or another location the parties agree on. The arbitrator's decision is final and binding and may be entered as a judgment in any court of competent jurisdiction. AAA fees are governed by the applicable AAA rules.
15.4 Class Action Waiver. YOU AND FLAETI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING. If this Section 15.4 is found unenforceable as to a claim, that claim will proceed in court and not in arbitration.
15.5 Exceptions. Either party may bring an individual claim in small claims court if it qualifies. Either party may seek injunctive or other equitable relief in a court of competent jurisdiction, without first engaging in informal resolution or arbitration, where necessary to protect intellectual property, confidential information, or the integrity of the Platform's security and encryption architecture.
15.6 Opt-Out. You may opt out of the arbitration agreement and class action waiver by sending written notice to legal@flaeti.com within 30 days of first accepting these Terms. Your notice must include your name, your account username, and a clear statement that you are opting out of arbitration. Opting out does not affect any other provision of these Terms. This opt-out right applies to all users, Personal and Business.
15.7 Courts. For any dispute not subject to arbitration, you and Flaeti submit to the exclusive jurisdiction of the state and federal courts located in the State of Delaware.
15.8 Mandatory Local Law. Nothing in this Section affects rights you may have under mandatory consumer protection laws of the place where you live that cannot be waived by contract, including any right to bring claims in your local courts.
16.1 By You. You may stop using the Platform and delete your account at any time as described in Section 5.4.
16.2 By Flaeti. Flaeti may suspend or terminate your access to the Platform at any time, with or without cause, including for violation of these Terms, violation of any sender's sharing type, or conduct that Flaeti determines in good faith to be harmful to the Platform, its users, or Flaeti. Flaeti will make reasonable efforts to notify you except where doing so would be impractical or contrary to legal obligations.
16.3 Effect of Termination. Upon termination, your license to use the Platform ends immediately. Provisions of these Terms that by their nature should survive termination will survive, including Sections 4.2, 4.3, 7.3, 9, 12, 13, 14, 15, 16, and 18.
16.4 Data Upon Termination. Upon account termination, Flaeti will handle your data as described in the Privacy Policy. Encrypted content cannot be read or recovered by Flaeti.
Flaeti may modify these Terms at any time. When we make material changes, we will notify you through the Platform and post the updated Terms at flaeti.com/terms with a revised effective date. For material changes that adversely affect your rights, Flaeti will provide no less than 30 days advance notice before the changes take effect for existing users. Your continued use of the Platform after the effective date of any modification constitutes acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Platform and may delete your account.
18.1 Entire Agreement. These Terms, together with the Privacy Policy, the Law Enforcement Guidelines, and any applicable subscription agreement for Business accounts, are the entire agreement between you and Flaeti regarding the Platform and supersede all prior agreements and understandings.
18.2 Severability. If any provision of these Terms is found invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force and effect.
18.3 Waiver. Flaeti's failure to enforce any right or provision of these Terms is not a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Flaeti.
18.4 Assignment. You may not assign or transfer your rights or obligations under these Terms without Flaeti's prior written consent. Flaeti may assign these Terms or any rights under them, including in connection with a merger, acquisition, or sale of all or substantially all of its assets.
18.5 Force Majeure. Flaeti is not liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including acts of God, natural disasters, pandemic, war, terrorism, governmental action, or failure of third-party infrastructure.
18.6 No Third-Party Beneficiaries. These Terms create no third-party beneficiary rights. No person other than you and Flaeti has any rights under these Terms.
18.7 Notices. Legal notices to Flaeti must be sent in writing to legal@flaeti.com. Flaeti may provide notices to you through the Platform or by posting at flaeti.com.
18.8 Export and Sanctions. You represent that you are not located in a country or region subject to United States embargo and are not on any United States government list of prohibited or restricted parties, and you agree to comply with applicable export and sanctions laws.
18.9 Relationship of the Parties. You and Flaeti are independent parties. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.
18.10 Headings and Language. Section headings are for convenience only and have no legal effect. These Terms are written in English, and any translation is for convenience only; the English version controls.
Flaeti Inc.
General legal inquiries and notices: legal@flaeti.com Privacy inquiries: privacy@flaeti.com
Law Enforcement Guidelines: flaeti.com/law-enforcement Privacy Policy: flaeti.com/privacy Terms of Service: flaeti.com/terms
Flaeti Terms of Service — Version 1.0
Effective Date: September 24, 2026
Operator: Flaeti Inc., a Delaware corporation